Categories
Business Storytelling

The Closed Laptop

The conference rooms all look the same after a while. Same long table. Same chairs that cost more than they should. Same window with the same view of the same parking lot baking in the same California sun. You stop seeing them. You develop a kind of practiced receptivity, a professional openness that is also, if you are honest, a professional distance. You have heard the story before. You know where you are in the presentation without looking at the slide number.

Until the day someone sits down across from you and closes their laptop and says: can I just tell you our story?


Fred Wilson, the venture capitalist at Union Square Ventures, has spent forty years learning to tell the difference between founders who can build and founders who can make you believe. The skill he overweights now, heโ€™ll tell you plainly, isnโ€™t technical. Itโ€™s selling. Recruiting, fundraising, convincing customers, inspiring teams. โ€œActually being able to write code,โ€ he said recently, โ€œis probably not a big deal anymore.โ€ What matters is whether you can cross the distance between your vision and someone elseโ€™s imagination and deposit something true and alive on the other side.

Most founders never figure this out. They build the deck instead. They pull the projector cable from the drawer โ€” there is always a drawer, there is always a cable โ€” and the room fills with blue light and bullet points and the comfortable geometry of a prepared presentation, and what never happens is the thing that needed to happen.

But there was this one morning.


He came in with his cofounder in the flat gray light that Silicon Valley gets in February, when the rain has stopped but the sky hasnโ€™t decided what it wants to be. They were early. He set his bag down and sat directly across from me โ€” not at the presenterโ€™s angle, not with one eye already calculating the distance to the screen โ€” directly across, the way you sit with someone you already know, or intend to. Neither of them reached for the cable in the drawer.

He looked at me with the particular steadiness of a person who has decided not to manage the moment.

Can I just tell you our story?

I want to be honest about what happened next, which is that I felt something shift before he said another word. Not a decision exactly. More like the precondition for a decision, the ground tilting slightly in a direction I hadnโ€™t chosen. I was, in some way I couldnโ€™t have defended rationally at the time, already with him. And I knew it, and I knew it was not an entirely reasonable response to a man who had been in the room for less than a minute, and I felt it anyway.

The laptop stayed closed for the next twenty minutes. No transitions. No bullet points. No hockey stick arcing toward a number reverse-engineered from a desired outcome. Just his voice and what he believed and the quality of attention you give a person when there is nothing else in the room to look at.

The deck came later. It was beautiful. By then it didnโ€™t need to be anything except true.


Storytelling is not a skill in the way that financial modeling is a skill. It is older than that by such a margin that the comparison almost doesnโ€™t make sense. What we are really talking about is the oldest technology human beings possess โ€” a person in a room, a voice, an image made of nothing but words and the willingness to believe in them. It was doing its work around fires forty thousand years before the first conference room was built, and it has never once required a projector.

What the great storytellers understand, and what the best founders understand in the same unspoken way, is that a story is not a transfer of information. It is a transfer of inner states. When it works โ€” when it really works โ€” something that existed inside one person gets reconstructed inside another, and the listener emerges changed. Not persuaded. Not informed. Changed. These are different experiences, and only one of them makes a person willing to bet their career on something that doesnโ€™t exist yet.

The deck puts glass between the teller and that possibility. The founder stands at the edge of the blue light pointing at things, and the room evaluates the things, and what never happens is the transfer. Everyone files out having formed opinions about the slides rather than beliefs about the person. Opinions and beliefs are not the same.

Wilson understands this even if he wouldnโ€™t use these words. When he says the skill is selling, what he means underneath the selling is: can this person walk into a room and make other people inhabit their vision? Not convince them. Inhabit. The difference is the difference between reading about a place and being there. One of them changes how you act. The other one you forget on the drive home.


The projector cable is still in the drawer. Someone will pull it out next week, and the room will fill with blue light, and another founder will stand at the edge of it pointing at things, hoping that the right font and the right graph will do the work that only a human being, exposed and without props, can actually do.

It wonโ€™t. It never does.

The CEO who closed his laptop had been carrying a story he believed in, and he knew the story was the thing, not the packaging around it. He understood that the oldest container is also the most powerful one. His own voice. A room. Someone willing to listen.

I was ready to work with him before he said another word.

Categories
Authors Books Business

The Whetstone of the Box

Give a team an unlimited budget and no deadline, and you almost guarantee their project will never ship. We spend our careers fighting for more runway, more resources, and a completely clear calendar, convinced that absolute freedom is the prerequisite for great work. Yet, when the walls finally fall away, we usually just freeze.

David Epsteinโ€™s upcoming book, Inside the Box, circles this exact paradox. His premise, arriving in early May, is that constraints do not diminish our capabilities; they forge them. We spend so much of our lives trying to escape boundaries, failing to recognize that those very boundaries are what give our efforts shape.

I think about the early days of writing code. We were working with severe memory limitsโ€”kilobytes, not gigabytes. Every line had to justify its existence. There was no room for bloat, no excess capacity to mask sloppy logic. It felt restrictive at the time, like trying to build a ship inside a bottle.

But that unforgiving physical boundary forced a ruthless elegance. You had to understand exactly what you were trying to accomplish. The constraint wasn’t an obstacle to the work; it was the whetstone that sharpened the blade.

We see this everywhere, once we learn to look for it. A photographer framing a shot with a fixed prime lens cannot rely on a zoom ring to find the picture; they have to physically move their feet. The limitation forces engagement with the physical world. Without the walls of a canyon, a river is just a swamp. It is the restriction that creates the momentum.

Epsteinโ€™s focus on how constraints make us better feels like a necessary corrective right now. We live in an era of infinite leverage and boundless digital canvases. The friction has been removed from almost everything we do.

But friction is where the traction lives. When we strip away all our limits, we don’t gain wings; we just lose our footing. We need the edges of the box to know exactly where we stand.

Categories
Blogs/Weblogs Writing

Notes for a Distant Shore

I spend an embarrassing amount of time trying to control how people hear me. Most of us do. We want to be understood, neatly categorized, and told we make sense. But sitting down to actually write and sharing publicly requires dropping all of that. You just have to surrender.

Richard Rhodes nailed the feeling:

“To write is always to seal notes into bottles and cast them adrift at sea; you never know where your notes will drift and who will read them.”

You’re basically bottling up whatever is rattling around in your head on a Tuesday afternoon, tossing it into the digital ocean, and walking away. Itโ€™s vulnerable. Honestly, it’s a little reckless.

Once the bottle leaves your hand, you lose your voice. You can’t tap the reader on the shoulder to explain what a sentence really meant. The person who finds it brings their own weather to the shore. They might read a lifeline into a paragraph you barely thought about, or miss your main point entirely because they were distracted by the tide.

Forget about engagement metrics. The connections that actually matter rarely show up on a dashboard anyway. You write something, and it drifts. Maybe for years. Then someone stumbles over it exactly when they need it. You aren’t writing for a demographic; you’re writing for some random person walking the beach. True serendipity.

In the end, you just have to trust the water. Even if the bottle sinks, the act of throwing it is usually satisfying enough.

“Write as if you were dying. At the same time, assume you write for an audience consisting solely of terminal patients. That is, after all, the case. What would you begin writing if you knew you would die soon? What could you say to a dying person that would not enrage by its triviality?” (Annie Dillard, The Writing Life)

Categories
Art and Artists Living

Occupying the Artificial

There is a distinct texture to the modern shopping mall – polished tile, recycled air, and the relentless, humming promise that satisfaction is just a credit card swipe away. Theyโ€™re designed to be transient; a place of movement, transaction, and eventual departure. You are not supposed to stay. You are certainly not supposed to live at the mall.

But recently, I came across a recommendation from Kevin Kelly about the documentary Secret Mall Apartment (currently on Netflix), which chronicles a band of artists who did exactly that. For years, they maintained a hidden sanctuary inside a busy mall.

“It is way more interesting and inspiring than first appears. It was a bold work of art, and I came away seeing art as a way of life.” โ€” KK

This was art as an act of occupation. These artists didn’t just build a set; they altered their reality. They took a space designed for public consumption and carved out a private, human intimacy. They looked at the rigid architecture of the commercial world and saw a loophole, a blank canvas hidden behind the drywall.

Perhaps we should ask: Where are the secret apartments in our own lives?

We live in structuresโ€”both physical and digitalโ€”that are designed by others. It is easy to feel that our role is simply to navigate these spaces as they were intended. But the artist looks at the “mall” of daily existence and asks, โ€œWhere can I build something that is solely mine?โ€

Art as a “way of life” means we stop waiting for permission to be creative. It means we stop waiting for the studio or the gallery. For that โ€œspecialโ€ time or place. Instead we find the hollow spaces in our schedules, our environments, and our relationships, and we fill them with intention.

The sheer audacity of living in a mall was about a refusal to accept the world merely as it is presented – a reclaiming of individual agency.

Perhaps the most inspiring art in our lives isn’t what hangs on a wall, but how we choose to inhabit the โ€œroomsโ€ we walk through every day.

Categories
AI

The Portrait

I’ve heard a couple of folks recently talking about playing with AI chatbots and asking them to create an image of themselves based on the interactions they’ve had over time with the chatbot. Of course, I had to try this out. So here’s what I got back as an image of myself from ChatGPT. Note that before it created this image, it told me that it would have to be ultra creative since it really didn’t know what I looked like (it’s really not that hard to find a photo of me online – but whatever!).

Here we go:

Very surrealistic. Apples (weird apple!), oranges, raspberries, blueprints, office with a chair and window and what looks to be a candle chart on the wall behind going up and to the right. Definitely one for the scrapbook!

Categories
Inspiration Living Reflection

Exploring the Seams of Freedom

โ€œAll of us have little fissures in our lives that provide us greater than normal moments of freedom. You play the seams when you identify those moments and seize them.โ€

Neal King (American Ramble)

We often conceive of our lives as following fairly rigid scripts and routines. We wake up, go to work or school, come home, eat dinner, maybe squeeze in some hobbies or time with loved ones, then go to bed and repeat. The cycles feel inescapable, like train tracks laid out before us.

But if we look closer, there are tiny fissures and fault lines running through even the most regimented of daily grinds. Moments where the iron grip of obligation loosens ever so slightly. A traffic jam that makes you late, forcing you to take an alternate route. A cancelled meeting that clears an unexpected hour in your calendar. A power outage that shuts down the office and sends everyone home early. A flat tire that happens at the worst possible time and place – like happened to me yesterday!

These are the seams that Neil King refers to in the quotation. Little rips and tears in the fabric of our routines that create momentary pockets of freedom. Openings where the rules don’t quite apply and we can slip through the cracks of the scheduled order.

The key, as King notes, is to first identify these seams when they occur, and then seize them rather than letting them pass by unnoticed or unremarked upon. It’s about being present enough to your circumstances to recognize when one of these fissures opens up, and then brave enough to diverge from the mapped out path to explore it.

After all, some of life’s greatest adventures and discoveries have happened during these “off script” moments. Yesterday, my conversation with a tow truck driver opened my eyes to the steps he took to fend off a mountain lion attack on a 5 AM run in the dark! I hope I never have to apply his techniques but I did find our conversation about his encounter fascinating!

Of course, these serendipitous detours and unplanned paths are easy to romanticize after the fact, when we know they turned out well. In the moment when the seams first crack open, it can be daunting to jump through them into the unknown. Sometimes we have to but our ingrained instinct is to stick to our set schedule, to get back on course as quickly as possible.

There’s comfort and safety in routines. Seizing those fissures when they present themselves means trading certainty for adventure, the familiarity of a well-worn groove for the risk and exhilaration of going off road into the unknown. It requires being able to quiet that voice of fear inside us that clings to control and embrace one of spontaneity and serendipity in where the detour might lead.

The rewards of following those detours down their winding paths are often worth it. While not every seam we slip through will result in a life-altering event, they allow us to break up the monotony, to experience something different from our repetitive routine, even if just for a little while. Those moments add texture and vibrancy to our days. They’re the asides and ad-libs to the main scripts we follow. Often they provide those special moments we vividly remember and want to share with others.

So keep your eyes peeled for those little fissures and unexpected openings in your routine. Don’t just impatiently wait for life to reset to its default settings once these moments arise. Seize them while you can and see where they lead you. You might just stumble into a beloved new local cafe, or finally muster the courage to start writing, or meet someone who changes your life’s trajectory and opens even more new possibilities.

The seams are there, waiting to be played whenever we’re bold enough to follow their diverging paths. All we have to do is watch for the fissures and be willing to step through into the open spaces of freedom they reveal. Who knows what new experiences and challenges await us on the other side? What new learning might result?