Accenture’s Institute for Strategic Change has recently published “Seize the Day: The Silent Commerce Imperative“.
This 29-page study examines how companies like ExxonMobil, Figleaves.com, Marks and Spencer, Ford Motor Company and others are successfully using radio frequency identification (RFID) to create new value for customers, improve the efficiency of existing operations and transform the supply chain. The reportĖa collaboration between the Accenture Institute for Strategic Change and Accenture Technology LabsĖrecommends that executives act immediately by beginning value-targeting, developing business cases and deploying pilots to help them gain the competitive advantages silent commerce offers.