Categories
Business Startups

They Love Having Meetings

Paul Graham posted on X this morning:

The danger of selling to big companies, if you’re a startup, is that they don’t say no outright. They have months of meetings with you first. Since you hate meetings, that seems to you a sign of commitment. But it’s not. They love having meetings! It’s almost all they do.

The founder walks out of the third or fourth session feeling hopeful. The room was full. People took notes. Someone said “interesting” more than once. A follow-up got scheduled. In the founder’s world, that much calendar time is expensive. It feels like proof that something is moving.

It isn’t. And this is easier to see from the other side of the table than from the founder’s.

Inside the big company, the meeting isn’t a delay before the work — it is the work. It’s how progress gets demonstrated, how risk gets spread thin enough that no one owns the outcome alone. A series of meetings can continue for months without anyone deciding yes or no, and nobody in the room experiences this as failure. The process is functioning as designed. No one has to kill the idea, because no one was ever positioned to fully own it. The calendar keeps filling because filling the calendar was most of the job.

The founder, who hates meetings for good reason, reads the big company’s willingness to keep talking as commitment. It’s a natural misreading, because outside a large organization, sustained attention almost always signals intent. Inside one, it can just as easily signal the opposite: an idea comfortable enough to keep discussing precisely because no one has been asked to stake anything on it.

The cost isn’t only the founder’s calendar. Energy that could have gone into shipping for actual buyers goes instead into decks, talking points, and the ongoing work of interpreting vague enthusiasm — real work, spent guessing at a decision someone else was never going to make. When the process ends — a polite “not at this time,” or more often just silence — the damage isn’t only the lost months. It’s the false signal that kept the founder from spending those months elsewhere.

The people on the other side of the table who move faster are the rare ones still able to say yes without assembling a committee to say it with them. Those conversations are shorter. They produce actual outcomes instead of follow-ups. They’re rare precisely because they require someone willing to own a decision alone — and most large organizations are built, deliberately or not, to make that as uncomfortable as possible.

Graham’s observation is simple and sharp because it names a quiet trap. The absence of a no is not the presence of a yes. Sometimes the most expensive thing a large company can offer a startup isn’t money, or even time. It’s the appearance of being taken seriously.

Categories
Living Productivity Work Work/Life Balance

Take Back a Day per Week

Non-conformist #3 Non-conformist – San Francisco’s Golden Gate Park

Update: I first wrote about this back in 2012. The lessons remain powerful – even in retirement! Suggest you give these techniques a try if you have the freedom to do them! With the New Year, I’ve been looking back at some of my older posts – and this was one I re-discovered with a couple of important lessons!

Back when I was a senior executive in a big company, I had an amazing executive assistant who made a big difference in how my work flowed day to day. She could read me like a book – as they say – and could tell when my frustrations started to build. She guarded my calendar carefully (back in the days before meetings could somehow just pop up on your online calendar) – but most days I was almost zombie-like moving from meeting to meeting.

One particularly frustrating day – one of back to back seemingly endless meetings – she caught me at the end of the day. She’d noticed that one hour meetings on my calendar seemed to take all that time – and that I’d often have no time in between one meeting and the next. A day of this kind of back to back meeting schedule was particularly grating on me.

She had a very simple suggestion: saying to me “Let’s change your minimum meeting time block to 90 minutes instead of an hour.”

So simple. I agreed to give it a try – and a few weeks later noticed the difference it had made in my work day. Most of the time, my meetings ended after an hour or a bit more. Her insight was that, by blocking 90 minutes on my calendar, I’d actually have a bit of “recovery time” in between meetings. It was sorta magical – I had “think time” during the day – a time to reflect, recover and prepare.

Sometimes these simple things make a big difference – in your personal productivity and, perhaps more importantly, how you feel about your work – and, ultimately, your life.

Back when I was still working, I decided that I wanted to try to apply a similar idea to my work week. I’m fortunate – being no longer hostage to back to back meetings in a corporate setting – and I usually had quite a bit of flexibility in terms of balancing meetings, calls with clients and prospects, actually working, doing email, etc. But I always noticed the toll that interruptions and, importantly, the context switches that come with them actually took on my ability to focus and get things done.

So, I began to block each Friday as a day when I would not schedule meetings, conference calls, etc. I’d just try to protect each Friday as a day for me to get my work done. Obviously, I can’t guarantee being able to do so – clients sometimes want to schedule meetings on Fridays, important internal work requires Friday work sessions, etc. And, of course, there’s always email, Twitter, etc. But I was surprisingly successful in protecting many Fridays – so that I could focus on the work at hand. I’ve come to think of Fridays as my “crank day” – that’s about cranking on work, not being cranky! And avoiding those externally-imposed context switches which seem to add such a burden and create a hit to productivity. Flow – it’s all about creating a zone where you can focus.

It’s proven to be a very useful personal productivity technique for me. If you’re in a situation when you can apply it, give this simple idea a try!

Would love to hear if it makes a difference for you!