TSYS, PAR3 Give Consumers Faster Warnings of Card Fraud

TSYS has announced TSYS Notification, a new service which alerts cardholders of suspicious transactions.

Here’s how it works: After TSYS gauges a transaction’s veracity with its TSYS CardGuard® fraud detection system, TSYS Notification immediately sends a detailed, automated phone message that requests the customer to verify the transaction (e-mail notification will be added later). TSYS Notification then offers the customer several sophisticated response options: the customer could confirm the purchase, forward the information to other users on the account or connect to a CSR to discuss the transaction in more detail. The customer’s responses are immediately updated in the processing system, which ensures that service personnel are fully prepared to meet the customer’s needs before receiving the call.

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