One of my pet peeves is getting nickle and dimed by hotels for telecommunications charges. We recently booked a couple of rooms on Priceline and ended up staying at DoubleTree hotels in the Seattle and Portland areas. The hotels were fine — except for their surcharging of local telephone calls.
Now Wyndham is going to offer its ByRequest members free unlimited local and long distance calls along with Internet access. (That should read “no additional charge” rather than free — kinda like Embassy Suites “free breakfast”.) In addition, free faxes and copies are included. Details here. Smart strategy!