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Scott McNealy of Sun writes

Scott McNealy of Sun writes in ComputerWorld why Microsoft should join the Liberty Alliance.

Meanwhile, IBM remains neutral.

Microsoft has announced its entry into the Customer Relationship Management software business.

Microsoft Customer Relationship Management will be available as a standalone product as well as an integrated solution to Microsoft Great Plains® Dynamics, Solomon and eEnterprise. Its expected availability in North America is in the fourth quarter of 2002.

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